Membership Growth Manager

North Melbourne Football Club

  • North Melbourne Victoria Australia
  • Full Time
Closing 25 Mar 2019
Applications 0


Reporting to the GM - Consumer Business, the position of Membership Growth Manager will oversee the requirements of acquiring new members and ensuring existing members renew their membership year on year.  You will:

  • Develop and implement acquisition, lapsed member and renewal campaigns
  • Manage the North Melbourne Membership website
  • Develop all collateral required to renew or sell memberships
  • Manage and execute consumer fundraising initiatives
  • Ensure contact data gathered through all customer interactions with the club is added to the club database
  • Assist with the selling of memberships at match and event days.

The ideal candidate will possess the following qualifications, skills and attributes:

  • 2+ years of marketing experience
  • Thorough understanding of the membership sector
  • 2 - 3 years people management experience
  • Highly developed customer service and relationship management skills
  • Effective self-management, including the ability to prioritise, meet deadlines and time management
  • Strong understanding of CRM applications
  • Capable of working a wide array of hours with varying time schedule to suit the seasonal priorities of football
  • Hold a valid Driver's Licence
  • The successful candidate will require a valid Victorian Working with Children Check

Essential Requirements

Employer and Other Details

The North Melbourne Football Club is a leader in the Australian sports industry, with an outstanding reputation for its hardworking culture and innovation, both on and off the field.  NMFC is more than just a football club - we are widely known as the most socially progressive sporting club in Australia.  We pride ourselves on the work we do in the community through our award-winning program, The Huddle.

If you thrive on working in a fast-paced, continuously evolving environment with a passionate team of professionals where you can learn and gain valuable experience, this may be the organisation for you.

As an employee of NMFC, you have access to a number of perks and benefits, including:

  • Access to 'BOUNCE', the club's health and wellbeing program
  • Discounts at some of Australia's major retailers
  • Professional development opportunities
  • Shinboner Reward & Recognition program
  • Flexible work options
  • Exciting staff experiences
  • Access to gym facilities

NMFC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Apply for this role

To apply for this position, please submit your CV together with a covering letter outlining your suitability for this role to

Please note that due to the overwhelming number of applications received by the club, we are unable to reply to every application.  Only those applicants selected for an interview will be contacted.

Applications close at 5 pm on Monday 25th March 2019.

Rosemary Webster

Application Form

Membership Growth Manager North Melbourne Football Club

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